Privacy Policy

1. Data Controller

RentSwap is the data controller responsible for processing your personal data as outlined in this Privacy Policy. If you have any questions or concerns about your data, you can contact us using the details below:

• Business Name: RentSwap

• Address: Bergweg 203B, 3037 EJ Rotterdam, the Netherlands

• Email: info@rentswap.nl

• Phone: +36308845345

​

2. Information We Collect

We collect and process personal data that you provide when using our services:

• Personal Identification Information: Name, email address, phone number, introduction letter, picture.

• Apartment Preferences: Information regarding your housing needs, such as location, budget, and desired rental terms.

• Promise of Financial Stability: Users are required to confirm that they have the necessary financial documentation (e.g., proof of income, bank statements) to support their rental application, but we do not collect, request, or store these documents.

• Communication Data: Any messages or correspondence exchanged with RentSwap.

We also collect technical data when you interact with our website, such as your IP address, browser type, and cookies (see Section 9).

​

3. How We Use Your Information

We use your personal data to:

• Connect you with current tenants who are moving out and facilitate the rental transfer process.

• Provide you with tools and guidance for creating a successful rental application.

• Communicate updates regarding the status of your application.

• Improve and personalize our services.

• Comply with legal obligations.

​

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contractual Obligation: We process your personal data to fulfill the services you request, such as connecting you with tenants and facilitating the rental process.

• Consent: In certain cases, we process your data based on your explicit consent, such as when you provide additional information voluntarily. You have the right to withdraw consent at any time by contacting us at rentswap.info@gmail.com.

• Legitimate Interest: We may process your personal data to improve our services, for internal analytics, and for communication purposes. You can object to such processing at any time by contacting us.

​

5. Data Sharing and Disclosure

We may share your personal data with the following parties:

• Moving Tenants: We share relevant information about your housing needs with current tenants to facilitate the lease transfer process. Moving tenants do not have access to your identity unless agreed upon.

• Third-Party Service Providers: We work with third-party service providers (e.g., web hosting, email communications, analytics) to assist in delivering our services. These providers are bound by Data Processing Agreements (DPAs) to ensure they comply with GDPR.

• Legal Authorities: We may disclose your personal data if required to comply with legal obligations or to protect our rights, users, or the public.

We do not share your personal data with landlords, housing agencies, or third parties for marketing purposes.

​

6. International Data Transfers

If any of our service providers are located outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place to protect your personal data in accordance with GDPR.

​

7. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, disclosure, or loss. These measures include:

• Data encryption for sensitive information.

• Regular security audits and updates.

• Limiting access to personal data to authorized personnel only.

However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot ensure or warrant its absolute security.

​

8. Data Retention

We retain your personal data only for as long as necessary to provide the services you request and to fulfill legal obligations. Personal data is generally retained for the duration of your relationship with RentSwap. After that, we may retain it for up to five years to comply with applicable legal, tax, or reporting requirements.

Once the retention period expires, we will securely delete or anonymize your data unless retention is required by law.

​

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and deliver personalized content. Cookies are small text files placed on your device that collect standard internet log information and visitor behavior.

You can manage or block cookies via your browser settings, but disabling cookies may affect your ability to use certain features of the website.

​

10. Your Rights Under GDPR

Under GDPR, you have the following rights concerning your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can correct any inaccurate or incomplete personal data.

• Right to Erasure: You can request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.

• Right to Restrict Processing: You can ask us to limit the use of your personal data in certain circumstances.

• Right to Object: You can object to the processing of your personal data for legitimate interest or marketing purposes.

• Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at davidjuhasz23.dev@gmail.com. We will respond to your request within one month, as required by GDPR.

​

11. Data Breach Notification

In the unlikely event of a data breach that may compromise your personal data, we will notify the relevant supervisory authority within 72 hours and inform you if your rights or freedoms are at risk.

​

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If any significant changes are made, we will notify you via email or by posting a notice on our website. The updated policy will be effective as of the date posted.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

​

13. Contact Us

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us:

• Email: rentswap.info@gmail.com

• Phone: +36308845345

​

By using RentSwap's services, you acknowledge that you have read, understood, and agree to this Privacy Policy.